Frequently Asked Questions

We highly suggest reposting your job post, still the same posting but make it brand new and tweak your title a bit.

Yes, for sure! When we had our first interview way back, Skype was the most well-known platform but right now, all VAs are familiar with Zoom or Google Meet.

We suggest 15 minutes, but it's really up to you if you'd like to make it super quick or longer than 15 minutes.

While we do claim our VA expenses as business expenses at Jen Lehner Media, we cannot advise you on this as we are not tax professionals. We recommend that you seek advice on this from your tax advisor. Nothing in this program should be seen as tax advice.

You do, but when in doubt, create a wishlist…find examples of ops (other people’s stuff) and have them mimic for you.

Yes! You can extend your trial week into two weeks or several weeks. If, however, you see reasons to let this person go in your first week, trust your instinct.

We don't recommend it to lessen the burden if you end up not hiring the person. You can do this when you hire them.

There are two ways to look at this: if you give each of your trial week participants the same tasks, you can more easily compare “apples to apples”. However, since you are paying for this work, it might make more sense to give each person different work, so that you have actual deliverables to use in your business. If you choose this second option, try to make sure that the work you give to each person is of the same level of difficulty.

If it becomes clear during the trial week that a candidate is not a good fit, it is perfectly acceptable to release them from the trial week.

We recommend sending money in USD currency and the VAs prefer that too. You can check the video here on how to send USD payments.

A lot of VAs are used to receiving weekly or bi-weekly payments. It's not the norm to pay monthly in the PH. As per our interviews with other VAs, it's also a bit of a struggle to sustain the entire's month pay with all the bills and other expenses.

You are not behind because you always have access to this program. Work through the program at your own pace.